Hyster enjoys a terrific relationship with most of its clients due its focus on creating complete customer satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of all our customers as well as address them with forklifts which provide the dependability, the value and the performance that they really demand.
Hyster completely believes in starting with the client. The company performs yearly focus groups and offers on-going voice of customer research that is conducted both online as well as in the field. We have over 400 design engineers to translate that input into clever designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to ensure the lowest cost of ownership and total dependability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate quality from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold all workers accountable for constant quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide range of features. The corporation has remained completely committed to its key focus on both safety and quality, on being innovative every time, and by offering several of the best material handling machinery on the market. These are only a few of the reasons why the corporation has become a leader within the business.